INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, at Bronze X Wears, we take pride in delivering exactly what we showcase. The product you receive will match the images in terms of design, quality, and craftsmanship. Since we also offer custom-designed and fireproof Nomex options, slight variations may occur based on your specific customization requests. However, we ensure that every product meets our high standards of durability, comfort, and performance for the ultimate racing experience

Where can I view my sales receipt?

If you’ve placed an order on our Bronze X Wears website, you can view and download your sales receipt by following these steps:

  1. Log in to your account on our website.
  2. Go to the "My Account" section.
  3. Click on "Orders" to view your order history.
  4. Select the specific order to view details and download your sales receipt/invoice.

Additionally, a copy of your receipt is automatically sent to your registered email after a successful purchase. If you need further assistance, feel free to contact our support team.

How can I return an item?

Bronze X Wears – Return Policy

We want you to be fully satisfied with your purchase from Bronze X Wears. If you need to return an item, please follow these steps:

Return Process:

  1. Check Eligibility:

    • Returns must be requested within [X] days of receiving the item.
    • The item must be unused, in its original packaging, and with all tags attached.
    • Custom-designed and fireproof Nomex items are not eligible for returns unless there is a defect or manufacturing issue.

  2. Request a Return:

    • Log in to your account on our website.
    • Go to "My Account" > "Orders", select the order, and click "Request Return".
    • Or, contact our customer support at [email/contact info] with your order details.

  3. Ship the Item:

    • Once your return is approved, we will provide you with the return shipping instructions.
    • The customer is responsible for return shipping costs unless the item is defective or incorrect.

  4. Refund/Exchange:

    • Once we receive and inspect the returned item, we will process your refund or exchange within [X] business days.
    • Refunds will be issued to the original payment method.

For any questions, feel free to contact our support team at [email/contact details].

Will you restock items indicated as “out of stock?”

Yes, at Bronze X Wears, we regularly restock our racing apparel, including karting and F1 suits, gloves, and shoes. If an item is marked as “Out of Stock,” it may be restocked soon.

For custom-designed and fireproof Nomex items, availability depends on production schedules and material sourcing.

To stay updated:
✅ Sign up for restock notifications on the product page.
✅ Contact our support team for specific restocking timelines.
✅ Follow us on social media for updates on new arrivals and restocks.

If you need a custom order, feel free to reach out—we’ll do our best to accommodate your request! 🚀🏁

Where can I ship my order?

At Bronze X Wears, we offer worldwide shipping to ensure racers everywhere get the best gear! 🚀🏁

Shipping Availability:

✅ Worldwide Delivery – We ship to the USA, UK, Europe, Australia, and more.
✅ Custom & Bulk Orders – Available for international shipping.
✅ Reliable Courier Services – We use trusted shipping partners for fast and secure delivery.

How to Check Shipping Availability?

Simply enter your shipping address at checkout, and our system will confirm if delivery is available to your location. If you have any questions about shipping to a specific country, feel free to contact our support team! 🌍✈️

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